Frequently Asked Questions

Enter your 14-digit reference number in the search bar on our homepage. The dashboard can then send that reference to the official PITC bill page for the complete printable bill. No login or registration is required on this site.

A MEPCO duplicate bill is an online copy of your printed electricity bill. It helps when the paper bill is lost, delayed, damaged, or needed again for payment record keeping.

Yes. Multan users can check their latest MEPCO bill online by entering the 14-digit reference number from a previous bill. The same method works for other MEPCO service areas in South Punjab.

Your 14-digit reference number is printed on the top-left or top-right corner of any physical copy of your previous MEPCO electricity bills. It is typically located inside a prominent box above your name and address. Note: You do not need to enter the extra letter (U or R) that sometimes follows the 14 digits into our system.

No. Currently, the centralized web billing flow does not allow users to check electricity bills using a CNIC (Computerized National Identity Card) number, phone number, or name. The accepted method is the 14-digit reference number assigned to the meter connection.

Once your bill dashboard loads, you have two options. You can click "Download PDF" to save a digital summary receipt to your device. If you need to print the official bill for bank submission, click the red "View & Print Full Bill" button. This will open the official replica in a new tab, where you can simply press Ctrl + P on your keyboard to print.

FPA (Fuel Price Adjustment): This is a fluctuating charge applied to your bill based on the global cost of crude oil and fuel used for power generation in previous months.

TR (Tariff Rationalization) Surcharge: This represents the difference between the tariff set by NEPRA (National Electric Power Regulatory Authority) and the uniform tariff implemented by the Government of Pakistan to maintain consistent prices across the country.

If you notice an anomaly in your meter reading or billed amount, you should immediately contact the official MEPCO helpline at 118. Alternatively, visit your nearest MEPCO customer service center or subdivision office with a printed copy of your duplicate bill and a clear picture of your current meter reading to request a correction before the due date passes.