How to Apply for a New Connection via the ENC Portal
A new domestic or commercial meter in the Multan Electric Power Company service area is started through the national Electricity New Connection (ENC) system — not through MEPCODBill. This independent checklist covers documents, the online form, neighbor 14-digit reference number, demand notice payment, and tracking so you arrive at the sub-division prepared.
Independent guide. Not affiliated with MEPCO, PITC, WAPDA, ENC operators, or the Government of Pakistan. Fees, document lists, and timelines change — confirm on enc.com.pk and with your sub-division.
Documents to prepare first
Scan clearly (JPG/PNG/PDF) and keep each file within the portal’s size limit (often discussed around a few hundred KB — check the live ENC form for the current limit):
Identity & property
- Applicant CNIC (front and back)
- Property proof (registry, allotment, fard) or rent agreement + landlord NOC
- Witness CNICs when the category demands them
Technical & location
- Neighbor’s recent bill (14-digit reference for feeder/pole location)
- Wiring test report from a licensed electrician
- Affidavit/undertaking on unpaid dues as required by the form
Step-by-step on enc.com.pk
1. Open ENC and choose Apply
Use the official ENC website. Select the correct distribution company (MEPCO) and sub-division matching the premises.
2. Fill connection details
Choose load category, connection type (domestic / commercial / industrial / agriculture), applicant identity, and exact premises address. Enter the neighbor’s 14-digit reference number carefully — this is the same identifier used for web bill lookup, not a substitute “consumer ID only” shortcut.
3. Upload scans and submit
Attach documents, accept declarations, and submit. Save the Tracking ID immediately (screenshot + written note).
4. Submit the physical file
Print the application, attach attested hard copies, and deliver them to the designated sub-division within the window stated on the portal or acknowledgment. Digital submit alone is usually not enough for field verification.
5. Site survey and Demand Notice
After survey/feasibility, download the Demand Notice via ENC tracking, pay at a designated bank, upload the paid receipt as required, and also follow any instruction to deposit a copy at the office. Pay only against computerized Demand Notices — never to a personal mobile wallet.
6. Track until installation
Use ENC Track with Tracking ID or CNIC. Service timelines for standard single-phase domestic connections are discussed in NEPRA performance standards and local practice, but meter stock and workload can extend waits. Do not treat any fixed “X days” figure on a third-party site as a guarantee — confirm current service standards from official notices and ask your sub-division for status.
What can go wrong
- Wrong neighbor reference or wrong sub-division selection — survey cannot proceed cleanly.
- Online submit without the physical file within the expected window.
- Paying a “facilitator” personal account instead of the Demand Notice bank slip.
- Losing the Tracking ID with no CNIC backup for ENC Track.
- Expecting MEPCODBill to file or accelerate ENC — we only publish checklists.
After the meter is installed
Keep the new 14-digit reference number safe. To view future bills, visit the official PITC portal or use the official SMS channel described in the SMS registration guide. For ownership later, see name change. If survey or installation stalls, use tracked channels in the complaint guide.
Next action: apply on ENC (or look up an existing bill)
We do not issue connections or bills. Start on the official ENC portal; for an existing meter, visit the official PITC portal.
Frequently asked questions
How long does a new domestic connection take?
It depends on document completeness, survey, Demand Notice payment, meter stock, and local workload. NEPRA publishes service standards for categories of connections, but real-world waits can be shorter or longer. Track on ENC and ask the sub-division for status rather than relying on a fixed day count from a blog.
I lost my Tracking ID — now what?
Try ENC Track with the applicant CNIC used at registration, or inquire at the sub-division with CNIC and premises address.
Does MEPCODBill submit ENC applications?
No. Apply only on the official ENC portal and at your sub-division. We publish independent checklists only.
Author note: Procedures and fees change. Verify every step on enc.com.pk and with your local MEPCO office.
Sources & verification
Official sources sit above third-party summaries. Open these pages to confirm the current figure or process.
- ENC PortalOfficial new-connection apply and tracking — confirm current document lists and fee notices there
- PITC Bill PortalNeighbor 14-digit reference for the ENC form comes from an existing bill
- NEPRA Tariff SchedulesContext for domestic vs commercial tariff categories after the meter is installed